Description

This book seeks to resolve conflict on an individual level, asserting that the only thing one can change is oneself; therefore it is essential to understand how one manages conflict.

Features

personal exercises, discussion questions, technical vs. adaptive change

Practical Applications

  • Reflect on how you react to conflict by participating in response activities --- "The Problem is You, So Know Yourself", "Resistance is Your Ally", and "Adaptive Change".
  • Use conflict as a way to reach self-understanding, self-management, and as an opportunity to practice conflict managing skills.

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