Crisis Communications Planning: Best Practices for Congregations

ELCA Evangelical Church in America, IL, January 22, 2026

Description

This online document offers a brief but comprehensive overview of best practices for congregational leaders interested in developing a crisis communication plan. Published by the Evangelical Lutheran Church in America, this four-page document walks congregations through the preparation stage, outlining key questions, ideas, and information needed for a communication plan. Congregational leaders can use this guide as a template for establishing, updating, or improving their crisis communication strategy.

Features

  • 4 pages
  • List of first steps
  • Elements of crisis plan
  • List of things to remember
  • Questions for evaluation

Practical Applications

  • Read the 4-page document to learn the basics of developing a crisis communication plan for your congregation.
  • Learn about the elements of effective crisis communication to evaluate your congregation's already-existing crisis plan.

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